Effective Date: January 1, 2025
In compliance with the Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP), Hola Colega (hereinafter referred to as “we,” “our,” or “us”), located in Mexico and responsible for the website www.holacolega.com, informs you of the following Privacy Notice:
1. Identity and Responsibility of the Data Controller
Hola Colega is the entity responsible for collecting, using, and protecting your personal data. For any matter related to your personal data, please contact us at:
Email: info@holacolega.com
Phone: + 52 9999 49 05 63
2. Personal Data We Collect
The personal data we may collect includes, but is not limited to:
- Full name and business name
- Email address and phone number
- Company or agency profile information
- Preferences regarding travel services
- Tax ID (RFC) and billing details (if applicable)
- IP address and browsing behavior (via cookies or analytics tools)
We do not collect sensitive personal data.
3. Purposes of Data Processing
Your data will be used for the following primary purposes:
- To establish and maintain commercial or professional relationships
- To respond to information requests or quote requests
- To provide and manage contracted services
- To issue invoices and other legal documentation
- To comply with legal obligations
Secondary purposes (optional and revocable at any time):
- To send promotional communications, newsletters, and invitations
- To conduct surveys or collect feedback to improve our services
If you do not wish your data to be used for secondary purposes, you may send an email to [Insert email] indicating your request.
4. Transfer of Data
Your personal data may be transferred to third parties within or outside Mexico only in the following cases:
- When necessary to provide our services (e.g., IT providers, payment processors)
- When required by law or government authorities
- When related to a corporate reorganization or business transaction
All third parties must maintain confidentiality and comply with applicable data protection laws.
5. ARCO Rights (Access, Rectification, Cancellation, and Opposition)
You have the right to:
- Access your personal data
- Rectify your data if it is incorrect or outdated
- Cancel your data when you consider it is no longer required
- Oppose the use of your data for specific purposes
To exercise these rights, send a written request to [Insert email], including:
- Full name and contact information
- Description of the request
- Copy of your official ID (INE, passport, etc.)
We will respond to your request within 20 business days in accordance with the LFPDPPP.
6. Use of Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and collect non-personal information. You can configure your browser to disable cookies; however, some features may not function properly.
7. Changes to the Privacy Notice
We may update this Privacy Notice at any time. Changes will be published on this same page with an updated effective date. We recommend reviewing it periodically.
8. Consent
By using our website and voluntarily providing your personal data, you consent to the terms of this Privacy Notice.